Quality Control Lead

Overview:

The Quality Technician will support the execution of the quality program and its components to ensure compliance to regulatory, GATX and customer requirements. This position will also support investigation, discussion and analysis of quality and maintenance related issues and implementation of quality improvements at the facility.

Responsibilities:

Key job activities may include but are not limited to:

• Hold Point Inspections
• Perform after-repair and/or after finishing hold point inspections
• Document results and ensure defects are addressed
• Lead discussion on communicating findings
• Investigate trends
• Add-Ons
• Function as designated add-on approver
• Auditing
• Assist quality team with internal audits to confirm compliance with GATX, regulatory and customer requirements
• Work with applicable individuals to devise and implement actions to correct deficiencies and follow up on those actions to ensure effectiveness, as needed
• Technical Resource
• Function as a technical quality resource for GATX personnel throughout the facility
• Apply the GATX Quality program requirements to railcar repairs and support the development of others’ quality knowledge

Interaction:

The individual in this position will interact with all levels of personnel throughout both the facility and the organization. The primary focus of this position is serving as a technical resource to ensure railcar repairs and all related activities are in compliance with documented repair guidelines prepared by regulatory agencies, railcar engineers and customers.

Qualifications:

Education and/or Experience Required (including certifications):

• General Inspector Qualification
• VT certification or the ability to gain this certification
• Minimum of high school diploma or equivalent
• At least 5 years of work experience in a railcar facility, desired
• Knowledge and experience in applying structured problem solving practices (e.g. 5 Whys)

Key Competencies (non-technical behavioral skills, i.e. presentation, negotiation, customer service skills), in priority order:

• Ability to read and interpret technical documents such as QA Documents, IO instructions, FM instructions, work orders, drawings, AAR Field Manual and AAR MSRPs
• Ability to effectively communicate technical requirements
• Excellent interpersonal skills with the ability to communicate at all levels of the organization
• Advanced computer skills